Rochester Housing Authority Phone Directory 

 

At Rochester Housing Authority we believe that providing quality housing opportunities and resources that offer a clear path to self-sufficiency are key to a brighter future for all.
 
Please select from the below list to ensure you are routed to the correct department so our associates can assist you with your housing needs.
 
Additionally, should you wish to share any concerns with us about your service, please call our confidential Hotline at (585) 328-0980, email or submit to www.intouchwebsite.com/RHA.

 

RHA General Guidance (announce only) 675 West Main Street, Rochester, NY 14611 (585) 697-3600
RHA Administrative Offices 675 West Main Street, Rochester, NY 14611 (585) 697-6100
Leasing Operations (Section 8) Offices 675 West Main Street, Rochester, NY 14611 (585) 697-6105
Leasing Operations/Shelter Plus Assistance 675 West Main Street, Rochester, NY  14611 (585) 697-6105
Leasing Operations (Section 8) Inspections 100 William Warfield Dr, Rochester, NY 14605 (585) 232-1601
Application Processing Center 270 Lake Avenue, Rochester, NY 14608 (585) 697-7180
Work Order Dispatch 270 Lake Avenue, Rochester, NY 14608 (585) 464-9600
Human Resource Department 675 West Main Street, Rochester, NY  14611 (585) 697-6168
Information Technology 675 West Main Street, Rochester, NY  14611 (585) 697-6140
Finance Department 675 West Main Street, Rochester, NY  14611 (585) 697-6160
Procurement 495 Upper Falls Blvd, Rochester, NY  14605 (585) 370-0216
Development/Capital Projects 675 West Main Street, Rochester, NY  14611 (585) 697-6182
Public Housing Administration 675 West Main Street, Rochester, NY  14611 (585) 235-0447
Public Housing & Section 8 Waiting List

Have Social Security Number Ready

(585) 697-7574
Resident Services Department 495 Upper Falls Blvd., Rochester, NY  14605 (585) 232-1112
Security (AP Security) 890A Westfall Road, Rochester, NY 14618 (585) 697-6149
Compliance Department 675 West Main Street, Rochester, NY  14611 (585) 697-6149

News Media/Press Liaison

Please call for all inquiries (585) 474-0258

 

   
PUBLIC HOUSING OFFICES  Public Housing Work Orders: (585) 464-9600  
ZONE 1    
Lake Tower 321 Lake Avenue, Rochester, NY  14608 (585) 697-7135
Lexington Court 6 Christopher Court, Rochester, NY  14606 (585) 697-7140
Glenwood Gardens 41 Kestrel Street, Rochester, NY  14613 (585) 697-7130
     
ZONE 2    
Danforth Tower East 140 West Avenue, Rochester, NY  14611 (585) 697-7105
Danforth Tower West 160 West Avenue, Rochester, NY  14611 (585) 697-7105
University Tower 625 University Avenue, Rochester, NY  14607 (585) 697-1135
Blackwell Estates 5 Antoinette Drive, Rochester, NY  14623 (585) 697-1125
     
ZONE 3    
Kennedy Tower 666 S. Plymouth Ave, Rochester, NY  14608 (585) 697-1125
     
ZONE 4    
Hudson/Ridge Tower 401 Seneca Manor Drive, Rochester, NY  14621 (585) 697-1130
Parliament Arms 2126 St. Paul Street, Rochester, NY  14621 (585) 697-0267
     
ZONE 5    
Lena Gantt Estates 86 Vienna Street, Rochester, NY  14605 (585) 697-1100

 

If you need further assistance, there are additional community resources available to you. We recommend contacting The Housing Council at PathStone, which provides housing counseling and intervention services for tenants, homeowners, and the homeless, plus comprehensive assistance and direct training to landlords. The agency also maintains a Housing Hotline, promotes fair housing awareness, publishes a rental registry, and provides inspection services for rental programs.
 
You can contact The Housing Council at PathStone by calling (585) 546-3700 or visiting www.housingcouncil.org.